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In GVP 8.1.2, which of the following items does the Call Dashboard in Genesys Administrator allow to be monitored?

A.

Fetch Performance

B.

Component Utilization

C.

IVR Profile Utilization

D.

Tenant Utilization

E.

All of the above

F.

None of the above

The web server in a GVP solution must __________.

A.

Not be windows-based

B.

Be http compliant such that it can generate VoiceXML

C.

Be Apache if using Java Server Pages on a Windows-based web server

D.

Be running Windows 2000 Professional

The DNIS.xml provides __________.

A.

The Primary Application URL

B.

All application configuration information but no process information

C.

The address of the IVR Server

D.

The URL path to the .XML

Which are the typical components of a VOIP SIP solution?

A.

IP Communication Server, Telephony Board, and CTI-Link

B.

Voice Communications Server, Media Gateway, and IP Communication Manager

C.

IP Communication Server, SIP Session or H.323 Session Manager, Resource Manager, and

Polyhedra database

D.

IP Communication Manager, Media Gateway and Telephony Board

Where can you change how often the VAR Event Consolidator runs?

A.

You cannot change how often VAR Event Consolidator runs

B.

Within EMPS, under Servers, RPTR, , ConfigEventC. Locate the Management

Tab and change the parameter, "Application Reporter Event Consolidation (minutes)".

C.

On the server running Genesys Studio, click on Build, Configure Reporting.

D.

In the Windows Control Panel, Scheduled Task option

Which tag is sent by IVR Server Client to IVR Server in Behind configuration to ask the ANI and

DNIS ?

A.

No tag sent because IVR Server already had them at time call was initialized.

B.

C.

D.

Composer connects to Configuration Server on start-up for authentication of all Genesys GUI applications.

A.

True

B.

False

The IP Call Manager is composed of SIP Session Manager, Database and __________.

A.

Resource Manager

B.

WatchDog

C.

Telephony Manager

D.

Softphone

Which types of DNs in SIP Server must be created to forward INVITES to-and-from GVP?

A.

Voice Over IP Service

B.

Extension

C.

Trunk

D.

Trunk Group

E.

All of the above

F.

None of the above

EMPS is used to configure GVP 8.1.2 options and processes.

A.

True

B.

False