Free Practice Questions for CompTIA 220-1201 Exam

The combination of an unusual mechanical noise and random shutdowns strongly indicates a problem with the computer’s cooling system . A cooling fan with worn bearings, accumulated debris, or physical obstruction can produce a grinding sound.

When the CPU fan cannot rotate properly, airflow decreases and the CPU temperature rises. The computer may then shut down automatically to protect the processor and motherboard from thermal damage. Therefore, among the available answers, CPU overheating is the most likely cause of the shutdowns.

The other answers are less appropriate:

An SSD contains no moving mechanical components and would not normally produce a grinding noise.

An improperly installed graphics card is more likely to produce a blank screen, display artifacts, crashes, or failure to complete POST.

Damaged RAM commonly causes application crashes, POST errors, blue screens, freezes, or data corruption, but not a grinding sound.

CompTIA objective 5.1 associates overheating, random shutdowns, and unusual noises with motherboard, CPU, power, and RAM troubleshooting. Dell identifies fan problems as causes of noise and overheating, while SSD documentation confirms that SSDs have no moving mechanical parts.

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The correct answer is B. Elasticity.

According to CompTIA A+ Core 1 220-1201 objectives under Networking and Cloud Concepts:

Elasticity refers to the cloud computing capability to automatically allocate and deallocate resources based on current demand. This ensures that applications have the necessary compute, storage, and network capacity during peak loads, and resources can be scaled down when demand decreases, optimizing efficiency and cost.

Why the other options are incorrect:

A. Hybrid deployment: Refers to using a combination of public and private clouds; it does not describe dynamic resource allocation.

C. Multitenancy: Describes the architecture where multiple users share the same infrastructure securely.

D. Metered utilization: Refers to charging based on resource consumption; it is a billing mechanism, not a dynamic allocation feature.

The correct answer is D. Dual channel.

In the CompTIA A+ Core 1 (220-1201) hardware objectives, memory bandwidth refers to the amount of data that can be transferred between RAM and the CPU in a given amount of time.

Dual channel memory architecture increases bandwidth by:

Allowing the memory controller to access two memory modules simultaneously

Effectively doubling the data transfer rate compared to single-channel configurations

Improving overall system performance, especially in memory-intensive tasks

Why the other options are incorrect:

A. CAS latency

CAS latency measures the delay before data is available after a request. Lower latency improves response time, but it does not significantly increase total bandwidth.

B. ECC

ECC (Error-Correcting Code) improves reliability by detecting and correcting errors, but it does not increase data transfer bandwidth.

C. High clock speed

Higher clock speed does increase bandwidth, but not as significantly as enabling dual channel, which allows parallel data transfer paths and provides a greater overall increase.

Final Answer: D. Dual channel

The correct answer is A. Adjust the SMTP server configurations for email.

Scan-to-email functionality on a multifunction printer relies on proper configuration of an SMTP (Simple Mail Transfer Protocol) server. The printer must know how to send outgoing email, which requires settings such as:

SMTP server address

Port number (commonly 25, 465, or 587)

Authentication credentials (username/password)

Encryption method (SSL/TLS if required)

If scan-to-email is not working, the most common cause is incorrect or missing SMTP configuration. Without this setup, the printer cannot send scanned documents via email.

Why the other options are incorrect:

B. Check the printer ' s IP address configuration

This ensures network connectivity, but since the printer is already in use and the issue is specific to email functionality, IP configuration is unlikely the root cause.

C. Install the printer ' s driver software on all computers

Drivers are needed for printing from computers, but scan-to-email is handled directly by the printer and does not depend on client-side drivers.

D. Configure user authentication settings for email access

While authentication may be required in some setups, it is part of the broader SMTP configuration. The primary and most direct fix is ensuring SMTP settings are correct.

Exam Tip (Core 1 220-1201):

Scan-to-email issues → Check SMTP settings first

Multifunction printers rely on network services (email protocols), not just drivers

Final Answer: A. Adjust the SMTP server configurations for email

For the highest possible stability, the best power-supply choice is a redundant power supply. In CompTIA A+ Core 1 (220-1201) hardware concepts, redundant PSUs are used in systems where uptime and reliability are critical. A redundant PSU configuration typically includes two power supply units operating together (often in a hot-swappable bay). If one PSU fails, the other continues supplying power, allowing the workstation to remain operational and preventing unexpected shutdowns that could interrupt CAD work or corrupt data. This directly matches the requirement for maximum stability.

A UPS improves resilience to power loss and brownouts by providing battery backup and line conditioning, but it is not a power supply type and doesn’t protect against the PSU itself failing. A surge protector helps guard against voltage spikes, but it also does not ensure system operation if the PSU fails. A modular PSU mainly improves cable management and airflow by allowing detachable cables; it can be convenient and neat, but it does not inherently increase stability compared with redundancy. Therefore, the most stability-focused PSU option is Redundant.

The correct answer is B. Inspect and replace the printer rollers.

According to CompTIA A+ Core 1 220-1201 objectives under Printers:

Frequent paper jams with no visible obstruction are often caused by worn or dirty feed rollers, which fail to grip and feed paper properly.

Inspecting and replacing the rollers ensures smooth paper feeding and prevents repeated jams, particularly in high-use network printers.

Why the other options are incorrect:

A. Check for firmware updates: Firmware updates address software or functionality issues, not mechanical paper feeding problems.

C. Reseat the fuser assembly: Fuser issues typically cause smudging or incomplete toner adhesion, not paper jams.

D. Clean the corona wire: The corona wire affects toner adhesion and print quality, not paper feeding.

The correct answer is A. Better compatibility.

According to CompTIA A+ Core 1 220-1201 objectives under Software Troubleshooting and Virtualization:

Application virtualization allows applications to run in an isolated environment on a client device without being installed directly on the operating system.

This improves compatibility, as applications can operate regardless of OS differences, avoiding conflicts with other installed applications or system configurations.

Why the other options are incorrect:

B. Reduced network latency: Application virtualization does not inherently reduce network latency; network performance depends on connectivity.

C. Secure telnet access: Telnet is unrelated to application virtualization.

D. Metered utilization: Metering refers to cloud service usage or billing, not a benefit of application virtualization itself.

The technician is creating a DHCP reservation . A DHCP reservation associates a specific IP address with a particular network interface. The network interface is normally identified by its MAC address , also called its physical address or hardware address.

When the printer requests an address from DHCP, the DHCP service recognizes the printer’s MAC address and repeatedly assigns the reserved IP address. This allows computers and print servers to reach the printer consistently without requiring the printer to be manually configured with a static address.

The printer driver version affects how the operating system communicates with the printer, not DHCP addressing.

A spool target relates to print-job processing.

A serial number identifies the physical product but is not normally used by DHCP.

CompTIA objective 2.4 includes DHCP reservations, while objective 2.5 identifies the MAC address as the physical address of a network interface card. Microsoft confirms that DHCP reservations assign an address to a particular client NIC based on its MAC address.

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Because the smudges are not in the original document, CompTIA A+ troubleshooting logic indicates the problem is occurring inside the print process, not in the application or file. For laser printers, smudging commonly points to an issue with the imaging components—especially the drum/photoconductor unit (and sometimes the fuser). A+ Core 1 (220-1201) printer troubleshooting emphasizes starting with the most likely, easiest-to-verify causes before replacing parts. Inspecting the drum is a diagnostic step that can reveal visible defects such as scratches, toner buildup, contamination, or worn surfaces that cause toner to transfer incorrectly, leading to streaks or smears on output.

Replacing the toner (D) is a corrective action and may be unnecessary if the drum is damaged. Changing paper type (A) can help with some issues (like poor fusing or humidity-related problems), but it’s less directly tied to consistent smudges caused by the imaging process. Firmware updates (C) are rarely the first step for print-quality defects; they’re more relevant to compatibility, bugs, or feature issues—not physical smearing. Therefore, inspecting the printer drum first best matches A+ methodology and common laser printer failure points.