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A company wants to give third-party developers access to the corporate network through desktop environments that the company can control. Which of the following can BEST achieve these requirements?

A.

Sandbox

B.

VDI

C.

Private cloud

D.

Saas

A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?

A.

Visually inspect the motherboard capacitors.

B.

Verify all case fans are operational.

C.

Check that the BIOS version supports the installed CPU.

D.

Compare the software requirements with the installed RAM.

A user sends a print job lo a network printer, and the print job uses double the amount of paper as expected. Which of the following should the user configure to get the expected result?

A.

Duplex

B.

Collate

C.

Landscape

D.

Transparency

A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?

A.

Domain Name System

B.

Gateway

C.

Subnet

D.

IP address

A user wants a second monitor installed on a laptop. The VGA/DVI or HDMI cables have already been connected. Which of the following should the technician do to configure the laptop to show both screens?

A.

Power cycle the laptop.

B.

Plug in the monitor to the USB port.

C.

Adjust the monitor display settings.

D.

Power cycle the monitor.

A technician is installing new power supplies for the application engineering team's workstations. The management team has not yet made a decision about installing dual graphics cards, but they want to proceed with the project anyway. Which of the following power supplies would provide the BEST solution?

A.

1000W 24-pin modular power supply

B.

220VAC 9000J surge protector

C.

500W redundant power supply

D.

2000VA uninterruptible power supply

A technician responds to a help desk ticket that indicates a user's workstation is not booting. The technician initially suspects a failed hard drive. The technician performs diagnostics and confirms the hard drive is fully operational.

Which of the following steps should the technician complete NEXT?

A.

Reinstall the operating system.

B.

Configure a new RAID array.

C.

Report the status of the drive and close the ticket.

D.

Consider another possible cause of the issue.

E.

Restore the latest backup of the system.

A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the following settings MOST likely needs to be changed on the user's router to enable this functionally?

A.

DNS server

B.

Port forwarding

C.

Perimeter network

D.

Universal PnP

E.

DHCP server

Which of the following allows a switch to be divided into separate logical networks?

A.

VLAN

B.

SSL VPN

C.

NAT

D.

RADIUS

A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered the email server's retention policy was updated shortly before users first noticed the issue. Which of the following should the systems

administrator do NEXT to resolve the email issue?

A.

Escalate the ticket to a higher level to resolve the email server issue.

B.

Test a theory to determine the cause of the email server issue.

C.

Establish a theory of probable cause for the email server issue.

D.

Create a plan of action to resolve the email server issue.

The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed. Which of the following is the BEST cloud deployment model for this request?

A.

Community

B.

Hybrid

C.

Public

D.

Private

The help desk received a ticket regarding Issues with a laser printer. The printer has had repairs previously for scanning Issues. Currently, the printed text is not adhering properly to the paper. Which of the following should be replaced lo resolve this Issue?

A.

Fuser

B.

Waste container

C.

Roller

D.

Toner

A technician is tasked with upgrading a laptop's RAM. Which of the following steps should the technician lake FIRST?

A.

Confirm that both the current and new memory are from the same brand.

B.

Run a diagnostic test on the current memory.

C.

Verify the memory requirements of the motherboard.

D.

Connect an electrostatic discharge strap.

A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?

A.

The hard disk drivers have been corrupted

B.

The HDD cables need reseating.

C.

A RAID disk failed.

D.

The HDD has no free space.

A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller than the other connections. Which of the following Is the MOST likely cause?

A.

A foreign object Is stuck Inside the port

B.

The cable connection utilized the wrong orientation.

C.

The USB cable is physically damaged.

D.

The USB port belongs to a different form factor.

A technician is working on a critical warehouse machine that will not turn on. The technician has determined the power supply for the machine failed. The warehouse manager is looking for a solution that will prevent downtime in the future. Which of the following devices should the technician install to meet this requirement?

A.

Grounded power supply

B.

Modular power supply

C.

220V power supply

D.

Redundant power supply

A technician installs a new printer for a workstation and tries to print a test page, but the page does not print. The technician looks at the print queue and notices that the printer is called 'Generic Printer." Which of the following BEST describes what the technician should do to fix this issue?

A.

Connect the printer with a USB cable rather than over the network.

B.

Install the appropriate printer drivers for the OS.

C.

Install the correct toner in the printer.

D.

Set the printer trays to allow duplex printing

An end user discovered that the touch-screen features on a Windows device have stopped working. Which of the following should a technician check?

A.

Performance monitor

B.

Tablet/PC settings

C.

System configuration

D.

Display settings

A user who works with sensitive data has a computer configured with hard drive encryption The TPM is active and hosting the encrypted key. After an upgrade to the motherboard. RAM and video card the hard drive is not booting and data cannot be accessed from the hard drive. Which of the following should the technician do to enable the system to boot again and get access to the stored data?

A.

Use data recovery software to find and recover the hard drive information

B.

Access the BIOS and select to rebuild the degraded RAID array

C.

Boot into the BIOS and enable the TPM on the new motherboard.

D.

Return the replaced motherboard back to the computer

Which of the following commonly uses NFC?

A.

Contactless payments

B.

loT devices

C.

Inventory tracking

D.

Tethering