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Which of the following devices is designed to monitor and filter incoming and outgoing network traffic?

A.

Switch

B.

Access point

C.

Firewall

D.

Hub

Which of the following servers is used to collect data and information about events from a network-connected host?

A.

DNS

B.

Mail

C.

Print

D.

Syslog

A mechanical engineer's PC has started randomly shutting off whenever the engineer attempts to render a design. The mechanical engineer states that the PC has worked for three years without issue. Which of the following should the technician perform first to diagnose the issue? (Select two).

A.

Listen for POST beeps when turning on the PC.

B.

Check if the computer is overheating.

C.

Run chkdsk.

D.

Reinstall the operating system.

E.

Check if the graphics card is compatible with the motherboard.

F.

Replace the HDD.

A computer with a recently replaced CPU will not pass POST. When inspecting the inside of the computer, the technician sees several shorts on the motherboard near the location of the CPU. Which of the following is most likely the cause of this issue?

A.

The incorrect heat sink was used on the CPU.

B.

Too much thermal paste was applied to the CPU.

C.

The power supply was undersized for the CPU.

D.

The CPU is not receiving any power from the motherboard.

Which of the following cables are the most likely to be implemented using a punch down block? (Select two).

A.

Telephone

B.

Fiber

C.

HDMI

D.

Ethernet

E.

Coaxial

F.

USB

A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer Which of the following is the best option?

A.

Thermal printer

B.

Inkjet printer

C.

Dot matrix printer

D.

Laser printer

A technician has discovered that some users are connected to a network that is not available on the user interface. Which of the following is the most effective tool the technician can use to identify networks that are not broadcasting SSIDs?

A.

Cable tester

B.

Toner probe

C.

Wi-Fi analyzer

D.

Loopback plug

Each lime a user ties to print, the paper becomes stuck at the last stage of the print job and the user has to poll me paper out of the printer. Which of the following is me most likely cause?

A.

Rollers

B.

Tray assembly

C.

Toner

D.

Printhead

A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?

A.

Certain cases are causing charging issues.

B.

The tablets need to be updated.

C.

Some of the tablets have manufacturing defects.

D.

The malfunctioning styluses need firmware updates.

When turning on a workstation, a technician observes the following message:

"Bootable device not found."

The technician verifies the correct boot order in the BIOS. Which of the following steps should the technician take next?

A.

Reformat the HDD.

B.

Run HDD diagnostics.

C.

Reseat the RAM.

D.

Replace the HDD.

Which of the following cable types is the most suitable for delivering 10Gb speeds for distances over 328ft (100m) but under 1,312ft (400m)?

A.

Multimode fiber

B.

Single-mode fiber

C.

Cat 6a

D.

Cat 6

Which of the forming connector types would best suit a company that experiences a large volume of internet traffic?

A.

USB 3.1

B.

Quad-shielded RG11 coax

C.

SATA3.0

D.

Unshielded plenum RJ45

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

A.

PSU

B.

GPU

C.

RAM

D.

CPU

A technician is diagnosing several device issues reported by employees.

INSTRUCTIONS

Click on each device to review the issue. Then select the appropriate issue and solution

from the drop-down menu. Each option may be used more than once.

The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

A.

Clean the printhead.

B.

Replace the ribbon.

C.

Install a maintenance kit.

D.

Calibrate the alignment.

While configuring a new network printer, a technician observes that the router cannot use a specific static IP address due to security restrictions. Which of the following should the technician use to ensure the printer always gets the same IP address even if the router is restarted?

A.

Reservation

B.

Scope

C.

Lease

D.

Exclusion

Which of the following cloud models provides hardware environment equivalent components to develop a solution?

A.

SaaS

B.

laaS

C.

PaaS

D.

DBaaS

A user reports that files are taking hours to transfer from a device to an external USB drive. The technician confirms that the device’s cables are connected and the correct USB port is being used. Which of the following steps should the technician take next when troubleshooting the issue?

A.

Turn off all Bluetooth devices.

B.

Update the device drivers.

C.

Replace the USB drive.

D.

Replace the device's USB port.

A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?

A.

Collate

B.

Duplex

C.

Secure print

D.

Scanner

Which of the following is an email authentication method designed to detect email spoofing by attaching a digital signature to outgoing email?

A.

SPF

B.

DKIM

C.

DNS pointer

D.

MX records