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A company supplies IT equipment and buys most of its components from first-tier suppliers in the UK. It wants to analyze its supply market to develop the supply chain and is going to review the main factors that have an influence. The company wants to use the STEEPLED external environmental analysis framework to achieve the best result. Which of the following STEEPLED factors is most likely to have the greatest effect?

A.

Sociocultural

B.

Technological

C.

Economic

D.

Ethical

A category buyer, managing an outsourcing project, is aware of the commercially sensitive nature of the project and wishes to adopt an accommodating approach to managing conflict amongst key stakeholders. Is this the correct approach?

A.

No, as the category manager has a low concern for others and a low concern for themselves

B.

Yes, as the category manager has a high concern for others and a high concern for themselves

C.

No, as the category manager has a high concern for themselves and low concern for others

D.

Yes, as the category manager has a low concern for themselves but high concern for others

What is the correct order for the 5 stages of team development?

A.

Forming, storming, performing, adjourning, norming

B.

Storming, norming, adjourning, performing, forming

C.

Norming, adjourning, storming, performing, forming

D.

Forming, storming, norming, performing, adjourning

A buyer is intending to purchase a new product for their business; however, the market has a large number of suppliers. What would be the most beneficial way for them to initially narrow down the supply options?

A.

Look at lowest-cost suppliers only

B.

Predefine minimum standards suppliers must meet

C.

Go only to companies they have bought other products from

D.

Preselect companies who have the largest market share

ABC is a company which sources a vital component from a supplier. There are only a few suppliers in the industry and without this component, ABC would not be able to produce their final product. What type of relationship should ABC seek to develop with their supplier?

A.

outsource

B.

strategic alliance

C.

transactional

D.

arms length

An automotive company has hired Tom as the procurement manager. Tom is to manage a team of two people who have worked in the department for a number of years. Conflict exists between the two members of staff due to an overlap of responsibilities. Which of the following processes would be most appropriate for Tom to use to reduce this conflict?

A.

Tom could avoid mentioning the conflict and hope that it is resolved without action

B.

Tom could hire an additional member of staff to take on some of the duties

C.

Tom could restructure the team so both members do not have to work together

D.

Tom could arrange a meeting and set performance targets for each member

A partnership approach to a buyer-supplier relationship, as opposed to a traditional adversarial approach, would have which of the following characteristics?

A.

Greater levels of transparency

B.

Increased supplier contractual terms

C.

Specifications designed by the buyer

D.

Shared cost benefits

Andrew runs a factory that makes cakes. Vanilla Extract is a vital ingredient in Andrew’s cakes and this is a monopolistic market. Andrew has noticed recently that the quality of the supplier’s product has reduced, and this has led to several complaints from customers. Andrew is considering entering into a Partnership with this supplier as he believes this will help increase the supplier’s performance. Is this the correct thing to do?

A.

Yes- partnership sourcing can improve performance which will ultimately satisfy the end customer

B.

Yes- partnership sourcing will improve sales figures

C.

No- Andrew should use an alternative supplier

D.

No- Andrew should outsource the vanilla extract.

In the public sector, there are many sources of information that a buyer can use to identify a suitable supplier. Which of the following could be used? Select THREE

A.

Intranet

B.

Tradeshows

C.

OJEU

D.

Internal stakeholders’ knowledge

E.

Procurement Platforms

A low level of trust between parties can often lead to partnership relationships being unsuccessful and failing. Which of the following supports the protection of commercially sensitive information between both parties and can help to retain trust?

A.

A non-disclosure agreement

B.

An authorised business case

C.

Early supplier involvement

D.

A business continuity plan