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You have been asked to set some key performance indicators (KPIs) for your local stationery provider and you decide to set the following requirements:

To deliver all orders within a one-hour period

To collect any returns within one hour

Are these KPIs appropriate?

A.

No, because they are not realistic or achievable for a company to fulfil

B.

Yes, because they are local so it should be easy for them if they want the business

C.

No, because you do not want to make demands and ruin future relations

D.

Yes, because the customer is always right so the supplier should do it

Elaine works for a British manufacturer of confectionary (sweets/ candy) items. One of the key ingredients is cocoa powder, which cannot be grown in the UK. Elaine therefore needs to look abroad for suppliers. Which of the following are risks that Elaine needs to consider when sourcing internationally? Select THREE

A.

currency exchange fluctuations

B.

shortened lead times

C.

ethical behavior

D.

export tariffs

E.

cultural differences

Sourcing can be tactical or strategic. Which of the following might be classified withinstrategic sourcing?

    Stakeholder meetings to review product design modifications

    Open tendering to provide new office chairs

    Evaluating quotations for the latest accounting software

    Regular stationery orders for the managing director’s office

A.

1 and 2 only

B.

1 and 3 only

C.

2 and 3 only

D.

2 and 4 only

A Request for Quotation asks a supplier to submit a price only, with no other details provided. Is this TRUE?

A.

Yes- price is the only factor considered

B.

Yes- this ensures the cheapest supplier is appointed

C.

No - specifications, technical details and quantities can also be provided

D.

No - quotations provide samples too

Which of the following can be undertaken by the buyer in relation to the governance of a supplier’s ethical and sustainable behaviours?

    Review the insurance clauses in the contract

    Check that the supplier’s internal policies are up to date

    Check the supplier’s conflict of interest register for their contract

    Review the non-disclosure agreement for their contract

A.

1 and 4 only

B.

2 and 4 only

C.

2 and 5 only

D.

1 and 3 only

Khalid is a procurement manager in the UK who is looking to source exotic fruit for a retailer. As this type of fruit doesn't grow naturally in the UK Khalid is looking at international suppliers, but is worried about variations in exchange rates. He is considering asking the suppliers to provide quotes in their local currencies. Will this reduce the risk posed to Khalid?

A.

yes- suppliers should quote in their own currencies so there is no risk to the importing company

B.

yes- when suppliers quote in local currencies you are more likely to get better prices

C.

no- quoting the prices in GBP / £ will provide Khalid with better security against cur-rency fluctuations

D.

no- prices should be quoted in GBP / £ as this will reduce the cost of imports

Using a weighted scorecard to assess and compare supplier proposals is beneficial for which of the following reasons?

A.

Deciding on what score to give each criterion is subjective and can avoid transparency in the selection process

B.

It provides an objective and consistent approach to evaluating bids and ensures that best value for money is achieved

C.

It increases bias towards suppliers who otherwise might not have been awarded the contract

D.

The focus on price simplifies the assessment process, making it easier to select the lowest cost supplier

Ramesh is an IT category manager within the UK’s National Health Service and is responsible for the procurement of a new high-value network system, which will spread across multiple doctors' practices and community health centres. Ramesh has reviewed different tender approaches and concluded that the use of a restricted tender is the most appropriate. Which of the following statements is true for a restricted tender process?

A.

Direct negotiations occur prior to suppliers submitting their offer

B.

The contract will be awarded strictly on pricing criteria

C.

Suppliers responding to the tender are pre-qualified

D.

It is only relevant when there are few suppliers in the market

In which circumstances would a procurement manager effectively use competitive tendering for the award of contracts?

A.

When the value of the procurement is high and special tooling is a major factor

B.

When the requirement is needed urgently and price is not the most important factor

C.

When the suppliers have technical expertise, and the value of the procurement is relatively high

D.

When the specification is likely to be continuously reviewed as the contract progresses

Which beneficial outcomes would result from a procurement decision to change supply to alocal sourcefor a services contract?

Select TWO that apply.

A.

Reduced impacts on the local environment

B.

Employment opportunities for local workers

C.

Economic stimulation for the local area

D.

Reduced need for contract management

E.

Improved innovation in service design