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In order to monitor supplier’s performance, an organization decides to draft performance management frameworks. Which of the following are the components of a performance management framework? Select THREE that apply:

A.

Targets

B.

KPIs

C.

Consequences

D.

Indemnity

E.

Force majeure

F.

Justification

Rochdale Ltd is looking for a new IT system to automate some of its operations. In designing the specification, procurement manager supposes that it should be done solely by the IT department who have deep expertise on this matter. Is procurement manager’s opinion appropriate?

A.

No, because challenging the user's demand is the role of procurement

B.

Yes, because designing complex specification would waste procurement manager’s time

C.

Yes, because procurement professional has no expertise in IT sector

D.

No, because designing complex specification could only be outsourced

A purchase order can become a contract between supplier and purchaser if it is...?

A.

Received by the supplier

B.

Accepted by the supplier

C.

Issued by the buyer

D.

Edited by the supplier

Which of the following are the 'fundamental' labour standards laid down by the International Labour Organisation?

1. Elimination of child labour

2. Payment of a minimum wage

3. The right to collective bargaining

4. Abolition of forced labor

A.

1, 2 and 4 only

B.

2, 3 and 4 only

C.

1, 3 and 4 only

D.

1, 2 and 3 only

Cleveland Insurance (Cleveland) offers a range of insurance services. The main software used in the call centre is a customer relationship management (CRM) system. Cleveland perceived an urgent need to replace the existing CRM system to deal with the increasing number of customers and services.

Urgent Digital Ltd (Digital) is one of the bidders of Cleveland’s ITT. Its bid team is led by Hank Irvine, its technical director. Hank realises that winning the Cleveland contract (valued at approximately £50M) will enhance his career. During discussions with Cleveland, Hank offers certain assurances regarding timescales for the project. He has not carried out any investigations into the viability of the timescales. Hank has little idea whether the timescales can be met.

Cleveland decides that Digital’s bid meets with its requirements, especially given the assurances in timescale offered by Hank, and decides to proceed with it, subject to a formal contract. Eventually, a formal contract is signed by both parties. The initial assurances given by Hank about the timing of the project are never going to be achieved and are at best grossly exaggerated.

Hank’s pre-contractual assurance is most likely to be an example of which of the following?

A.

Inaccuracy in communication

B.

Threat

C.

Initial impossibility

D.

Fraudulent misrepresentation

The contracts manager at a newly established private transport agency, Travel Response Services (TRS), has been asked to draft a set of standard terms and conditions that will protect customers’ personal information when it is passed to sub-contracted suppliers by TRS. Which standard clause would be best suited for this?

A.

An intellectual property rights clause

B.

An invoicing and payment clause

C.

A corporate social responsibility clause

D.

A confidentiality and use of data clause

Solus Trading has begun a project to improve the level of delivery performance from its suppliers. They need to develop a key performance indicator (KPI) to measure the performance improvement. Which KPI would be suitable to use?

A.

Percentage of on-time in full

B.

Percentage of rejects and returns

C.

Percentage of cost reduction

D.

Percentage of customer complaints

A procurement professional is drafting payment terms for a commercial contract. He is considering about payment method if defective products are found. Which of the following should be embedded in payment terms to control this issue?

A.

Remedies for late payment

B.

Pay-less notice

C.

Invoice preparation

D.

Retention clause

Which of the following best defines an ‘express’ term in general contract arrangements?

A.

It is a standard set of terms and conditions published by CIPS

B.

It is not necessarily discussed by the parties, but nonetheless forms part of the contract

C.

It is the term that is added to the contract by the law or based upon the facts of the case.

D.

It is clearly agreed between the parties, and is virtually always written down in the contract

GPP, the employer, and Prosolia UK, the contractor, entered into five EPC contracts for the development of five different solar power generation plants in the United Kingdom. Four out of the five developments failed to be commissioned by the relevant due dates, with the delays ranging from 44 to 285 days.

Among other claims, GPP, acting through its two investment vehicles, claimed liquidated damages of £500 per day in all four contracts for Prosolia UK's failure to achieve completion of the plants by the due date. The liquidated damages claimed amounted to £1,804,221 across the four delayed contracts.

Prosolia, alongside various other defences, raised the defence that the liquidated damages provision in each contract was a penalty, and therefore unenforceable against it. Is Prosolia contractually obliged to make the payment to the plaintiff?

A.

No, the amount claimed is too excessive and it may put Prosolia into insolvency. The clause must be void

B.

No, the clause must be treated as a penalty clause which is unenforceable in UK

C.

Yes, the amount is a reward to the employer as they have supervised and monitored the projects

D.

Yes, the clause is a genuine estimate of possible losses that GPP may have suffered and therefore, it is enforceable.