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The project manager notices that project activities being completed by one department are all taking slightly longer than planned. To date, none of the activities/work packages have been on the critical path, nor have they affected the critical chain planning that has occurred. The project manager is bothered by the problem, since four of the next five critical path activities are being completed by this department. After making three calls, the project manager is finally able to converse with the department manager to determine what is going on. The conversation is slow, because both speak different native languages and they are trying to converse in French, a shared language. To make communication easier, the project manager frequently asks the department manager to repeat back what has been said. The department manager communicates that his staff is following a company policy that requires two levels of testing. During the conversation, the department manager also makes a comment that leads the project manager to believe that the policy may include excessive work. This is the fourth time the project manager has heard such a comment.

What is the BEST thing to do?

A.

Create a better communications management plan that requires only one language to be the universal language on the project and have translators readily available on a moment's notice.

B.

Contact someone else in the department who speaks the project manager's native language better to confirm the department manager's opinion.

C.

Find out if the upcoming activities should be re estimated.

D.

Work on increasing the effectiveness of the performing organization by recommending continuous improvement of the policy in question.

Which statement is true about the project management body of knowledge?

A.

Recognized by every project manager

B.

Constantly evolving

C.

The sum of all knowledge related to project management

D.

A sum of knowledge that should be applied on every project

What information does the stakeholder register contain?

A.

Communication model

B.

Identification information

C.

Communication method

D.

Identification plan

The major difference between PERT and CPM networks is:

A.

PERT is measured in days whereas CPM uses weeks or months.

B.

PERT addresses only time whereas CPM also includes cost and resource availability.

C.

PERT requires three time estimates whereas CPM requires one-time estimate.

D.

PERT is used for construction projects whereas CPM is used for R & D.

E.

PERT requires computer solutions whereas CPM is a manual technique.

A quality management plan is created during which of the following?

A.

Project Executing

B.

Plan Quality

C.

Perform Quality Assurance

D.

Perform Quality Control

Which of the following is not true for a Responsibility Assignment Matrix (RAM)?

A.

Defines what project member is responsible for each activity

B.

Defines all people associated with each activity

C.

Defines responsibilities for each WBS component

D.

All of the other alternatives apply

Bar charts are most appropriate for:

A.

Showing slack time.

B.

Comparing actual to planned performance to each activity.

C.

All of the other alternatives apply.

D.

Showing critical path dependencies.

E.

Showing which activities can be rearranged in parallel.

Which of the following documents allows the project manager to assess risks that may require near term action?

A.

Probability and impact matrix

B.

Contingency analysis report

C.

Risk urgency assessment

D.

Rolling wave plan

Who MUST know when a risk event occurs so that a response can be implemented?

A.

Customers

B.

Project sponsors

C.

Project management team

D.

Insurance claims department

Which of the following is a strategy to deal with positive risks or opportunities?

A.

Mitigate

B.

Transfer

C.

Exploit

D.

Avoid

What defines the portion of work included in a contract for items being purchased or acquired?

A.

Procurement management plan

B.

Evaluation criteria

C.

Work Breakdown Structure (WBS)

D.

Contract Statement of Work (SOW)

Which process group typically consumes the bulk of a project's budget?

A.

Monitoring & Controlling

B.

Executing

C.

Planning

D.

Initiating

The degree of risk shared between the buyer and seller is determined by the:

A.

contract type.

B.

sponsors.

C.

project manager.

D.

stakeholders.

Company A is launching a new communications satellite system. Resource B was assigned combined projects of design, construction, integration, and launch of the satellite.

Resource B's role is that of a:

A.

Project manager

B.

Portfolio manager

C.

Work breakdown manager

D.

Program manager

What causes replanning of the project scope?

A.

Requested changes

B.

Project scope statement changes

C.

Variance analysis

D.

Approved change requests