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Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

A.

The system is misconfigured to ignore refresh messages.

B.

Caller ID is not passed by some carriers.

C.

Calls are being referred incorrectly.

D.

The timer should be set to 2 minutes.

If no Music-on-Hold source is selected, what will a caller hear when a user places them on hold, and how can this behavior be customized?

A.

A caller will hear silence, which can be customized to play a pre-recorded message or a periodic tone by configuring the Music-on-Hold source.

B.

A caller will hear a double bleep tone, which cannot be customized as it is a default system behavior.

C.

A caller will hear ringing, which can be customized to play music or a pre-recorded message by configuring the Music-on-Hold source.

D.

A caller will hear an automated voice saying “Please Hold”, which can be customized to play a different message by configuring the Music-on-Hold source.

Given an IP Phone that is not working, which of the following is an example of "Top-Down Troubleshooting"?

A.

Validate that the gateway IP address is present in the IP Phone configuration.

B.

Attempt to ping the IP Phone and make a call if the ping is successful.

C.

Replace the patch cord of the IP Phone, and if it boots up, make a call.

D.

Check for an indicator light where the IP Phone is connected and listen for a dial tone.

What is the mechanism used to send alarm notifications to an IP Office support engineer?

A.

Simple Network Management Protocol (SNMP)

B.

Simple Mail Transfer Protocol (SMTP)

C.

Trivial File Transfer Protocol (TFTP)

D.

Session Status Application (SSA)

Which of the following applications would allow a system administrator to view historical events and alarms on a trunk in the IP Office?

A.

System Status Application

B.

Historical Reporting Application

C.

Advanced Summary Reporter

D.

Call Detail Reporter

Which application can be used to display the configuration size of the Avaya IP Office system?

A.

Web LM Application

B.

Web Manager Application

C.

System Status Application

D.

Manager Application

Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?

A.

HTML

B.

XMPP

C.

HTTP

D.

TLS

Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)

A.

Avaya Call Management System

B.

Avaya Aura® Messaging

C.

one-X® Portal

D.

Embedded Voicemail Pro

E.

Avaya Aura® Conferencing

Which application allows users to access their own recordings within Media Manager?

A.

Web Self Management

B.

Web Self Recordings

C.

Web Self Media Manager

D.

Web Self Administration

A customer wants to use one of their local servers to supply the time and date for the Avaya IP Office™ 500V2.

In the System menu/Time Config Source, which setting would you select to achieve this?

A.

Voicemail Pro/Manager

B.

None

C.

Local

D.

SNTP