Free Practice Questions for Apple Apple-Device-Support Exam

Rosetta 2 is the translation layer that enables a Mac with Apple silicon to use apps and other software that were written for Intel-based Mac computers in macOS. Rosetta 2 automatically translates the x86_64 code to run on the arm64 architecture at the first launch of the app, and optimizes the translation over time. Rosetta 2 also supports the translation of code that must run at the time of installation, such as installer packages, kernel extensions, and virtual machine software. Rosetta 2 is transparent to the user and does not require any configuration or intervention. References: = About the Rosetta Translation Environment, Porting Your macOS Apps to Apple Silicon, How to Launch the Intel Version of a Universal Apple Silicon App, Running X86_64 apps on Apple silicon processors

 According to the Apple Device Support Reference Materials, the three troubleshooting steps that you should try to resolve the issue of iPad not charging are:

Force restart the iPad. This can help clear any software glitches that may prevent the iPad from recognizing the power source or charging properly12. The steps to force restart the iPad depend on whether it has a Home button or not1.

Make sure that the device isn’t too hot or too cold. Extreme temperatures can affect the battery performance and charging ability of the iPad13. The iPad should be kept within the acceptable operating temperatures of 0° to 35° C (32° to 95° F)3.

Try charging with a different power adapter and cable. The power adapter and cable may be damaged or incompatible with the iPad, causing the charging issue14. It is recommended to use the original Apple power adapter and cable that came with the iPad, or other Apple-certified accessories4.

The other two options, D and E, are not relevant or helpful for resolving the charging issue. Backing up the device and erasing all content and settings may be useful for other issues, such as storage or performance problems, but not for charging problems5. Enabling Optimized Battery Charging is a feature that helps extend the battery lifespan by reducing the time that the iPad spends fully charged. It does not affect the charging speed or ability of the iPad. References: 1: Fix issues with charging - Apple Support 2: iPad won’t charge, Try these tips to fix it - Geeky Gadgets 3: iPad not charging: 6 solutions - 9to5Mac 4: How to fix an iPad that won’t charge: 8 troubleshooting tips - Macworld 5: Erase all content and settings from iPad - Apple Support : About Optimized Battery Charging on your iPhone, iPad, and iPod touch - Apple Support

Screen Sharing is a feature that allows you to view and control the screen of another Mac on your network. However, Screen Sharing cannot be turned on if Remote Management is already enabled on your Mac. Remote Management is a more advanced feature that allows you to remotely manage Mac computers in a commercial or business environment. Remote Management and Screen Sharing are compatible with Virtual Network Computing (VNC), but they cannot be used at the same time. To turn on Screen Sharing, you need to turn off Remote Management first in the Sharing settings of System Settings12. The other sharing settings, such as Remote Login, Media Sharing, and Remote Apple Events, do not affect Screen Sharing and can be turned on or off independently. References: Turn Mac screen sharing on or off - Apple Support, Share the screen of another Mac - Apple Support

 Magnifier is an app that lets you use your iPhone as a magnifying glass to zoom in on objects and text. You can also use Magnifier to scan your surroundings and receive live image descriptions of the scenes and people detected in the camera view. You can customize thesettings for image descriptions to receive text or speech feedback. To use Magnifier, you need to enable it in Settings > Accessibility > Magnifier1. References: Receive image descriptions of your surroundings in Magnifier on iPhone, Apple Support.

To create password encrypted backups with Apple Configurator, you need to enable encrypted backups for the devices or Blueprints that you want to back up. This option is available under the Actions > Advanced menu, and it requires you to enter and verify a password for the backups. Once enabled, encrypted backups save users’ passwords and provide more security for the data. Encrypted backups can be restored only to devices or Blueprints that have the same encryption settings and password. References: Enable encrypted backups in Apple Configurator

 Activation Lock is a feature that prevents unauthorized use of an Apple device after it has been erased. It is enabled automatically when a user turns on Find My on their device. However, for devices that are owned or managed by an organization, there are two types of Activation Lock available: device-linked and user-linked. Device-linked Activation Lock requires Apple School Manager, Apple Business Manager, or Apple Business Essentials and an MDM solution. It allows the MDM solution to control turning Activation Lock on and off through server-side interactions, without depending on the user’s Apple ID or Find My settings. The MDM solution creates and sends a bypass code to Apple servers when it needs to lock or unlock the device. User-linked Activation Lock requires the user to have a personal Apple ID (not a Managed Apple ID) and to turn on Find My on their device. This method allows the user to lock an organization-linked device to their personal Apple ID if the MDM solution has allowed Activation Lock. The MDM solution should request and store a bypass code from the device before allowing the user to turn on Activation Lock. This bypass code can be used to turn off Activation Lock remotely with MDM, or directly on the device, if the user is unable to authenticate with their Apple ID. References:

Activation Lock on Apple devices - Apple Support

Activation Lock: How Apple Admins Can Manage It - Kandji

Disable Activation Lock on Apple devices with Intune

To access files stored in iCloud Drive on your Windows PC, you need to download iCloud for Windows and set it up with your Apple ID1. This will allow you to view, add, or remove iCloud Drive files and folders directly on your Windows computer in File Explorer or Windows Explorer2. You can also choose a different location for your iCloud Drive files and folders on your PC2. Downloading iCloud Drive from the Windows App Store or copying the content of iCloud Drive from your Mac to an external drive are not valid options, as they will not sync your files across your devices or let you access them online345. References: 1: Set up iCloud Drive on your Windows computer - Apple Support. 2: View, add, or remove iCloud Drive files in iCloud for Windows - Apple Support. 3: [Step-by-Step] How to Sync iCloud Drive on PC? - MultCloud. 4: How to Access iCloud Drive on Windows PCs in 3 Easy Ways - MultCloud. 5: How to Access iCloud Drive Files from Windows PC - OS X Daily.

 Focus filter is a feature in iPadOS that allows you to customize your notifications and home screen based on what you want to focus on. You can create different focus modesfor different scenarios, such as work, personal, sleep, or gaming. When you enable a focus mode, you can choose which apps and people can notify you, and which home screen pages you want to see. You can also use Hide My Email with a focus mode to keep your personal email address private in the Mail app. Hide My Email lets you create unique, random email addresses that forward to your real email account, so you can send and receive emails without revealing your real email address. To use Hide My Email with a focus mode, you need to do the following:

Create a focus mode for work in Settings > Focus. Tap the plus icon and choose Work, then customize the settings as you like. You can also set a schedule or location for your focus mode to turn on automatically.

Subscribe to iCloud+ and enable Hide My Email in Settings > Apple ID > iCloud > Hide My Email. Tap Create New Address to generate a random email address, and choose a label and a forwarding address for it. You can also create more addresses as needed.

Open the Mail app and tap the Compose button. Tap the From field and select Hide My Email. Choose the random email address you created for work. Type your email as normal and send it. The recipient will see the random email address instead of your real one.

When you receive an email to your random email address, you can reply using the same address. The Mail app will automatically use Hide My Email when you reply to an email that was sent to a random email address.

To manage your random email addresses, go to Settings > Apple ID > iCloud > Hide My Email. You can deactivate, reactivate, or delete any address you created. You can also change the label, the forwarding address, or the signature for each address.

References: = Use Hide My Email in Mail on iPad; Use Focus on iPad; Apple Device Support Exam Prep Guide, page 9.

Two-factor authentication is an extra layer of security for your Apple ID, designed to make sure that you’re the only one who can access your account—even if someone else knows your password1. When you sign in with your Apple ID for the first time on a new device or on the web, you need both your password and the six-digit verification code that’s automatically displayed on your trusted devices1. A trusted device is a device that you’ve already signed in to with your Apple ID and that can receive verification codes1. You can also add or remove trusted devices and phone numbers from your Apple ID account page1. Two features of two-factor authentication for a personal Apple ID are:

It ensures that only the account’s owner can access the account. This is because you need to verify your identity with both your password and a verification code that is sent to adevice or phone number that only you have access to1. This prevents unauthorized access to your account even if your password is compromised or stolen1.

It can be accessed on trusted devices. This means that you can sign in to your Apple ID account on devices that you’ve already verified with two-factor authentication without needing to enter a verification code again1. This makes it easier and faster to access your account on devices that you use frequently and trust1.

References: 1: Two-factor authentication for Apple ID - Apple Support.

This is the correct answer because turning on the firewall is the best way to protect your Mac from unwanted contacts from other computers when you are connected to the internet or a network. A firewall is a software or hardware system that blocks unauthorized access to your Mac by filtering the incoming and outgoing network traffic. The firewall can prevent hackers, malware, or other threats from accessing your Mac or stealing your data. You can also customize the firewall settings to allow or block specific apps and services from communicating through the firewall. To turn on the firewall on your Mac, you need to go to System Settings > Network > Firewall, and click the Turn On Firewall button. You can also click the Firewall Options button to see more settings and options. References: Block connections to your Mac with a firewall - Apple Support, A Practical Guide to Securing Your Mac | Reviews by Wirecutter