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Customizing can be an effective warehousing strategy because it allows a company to:

A.

allocate available storage space to optimize handling costs.

B.

address trade-offs between space and material handling needs.

C.

effectively design its inbound and outbound dock areas.

D.

add value to the product through modification, labeling, and packaging.

The mission of the global reporting initiative (GRI) is to provide a:

A.

comparison of key metrics for companies in the same industries across the globe.

B.

feasible business plan that can be shown to global potential investors.

C.

trusted and credible framework for reports regarding sustainability practices.

D.

transparent collaboration between non-profit organizations and governments.

A company's supply chain depends heavily on sourcing from international suppliers. Conditions increasingly threaten supply continuity. Which of the following actions is most appropriate?

A.

Source from domestic suppliers.

B.

Conduct a risk assessment.

C.

Carry additional safety stock.

D.

Spread logistics across multiple carriers.

A company ships from its manufacturing facilities directly to its warehouses. If the number of warehouses increases, transportation costs between manufacturing facilities and warehouses most likely will:

A.

increase.

B.

decrease.

C.

not change.

D.

become less predictable.

A toy company decides to buy more products from an overseas company to reduce costs. To make sure that goods clear customs more quickly, the company most likely would engage a:

A.

consolidator.

B.

overseas carrier.

C.

shipping association.

D.

freight forwarder.

Component commonality in manufacturing primarily allows a company to:

A.

optimize production runs for the components.

B.

use less-specialized machinery.

C.

decrease single-minute exchange of die processes.

D.

increase planning and control.

The best way to manage a business relationship is to measure performance to:

A.

cost of ownership metrics.

B.

quality targets.

C.

on-time delivery.

D.

agreed-upon metrics.

It is most appropriate to measure spending per customer as a proportion of profitability during which of the following phases of a supplier/customer relationship?

A.

Customer acquisition

B.

Customer retention

C.

Customer dependency

D.

Strategic customer care

Which of the following strategies can be used to help manage global risks?

A.

Direct shipment

B.

Cross-docking

C.

Mass customization

D.

Flexibility

An effective procurement strategy for commodity products should focus on:

A.

driving down cost and reducing risk.

B.

spreading purchases equally across suppliers.

C.

selecting primary and alternate sources.

D.

selecting suppliers with value-added products.

A company's product cannot be sold beyond 12 months from the date of manufacture. The product contains hazardous material and must be returned to the factory to be neutralized. This situation is an example of product:

A.

reuse.

B.

remanufacturing.

C.

recovery.

D.

refurbishing.

Which of the following activities typically would be an appropriate application of the ISO 31000 Risk Management Principles and Guidelines?

A.

Calculating a risk index for each facility

B.

Establishing external risk communications processes

C.

Projecting the ability of a facility to recover from an event

D.

Preparing for risk management accreditation

Which of the following factors typically is most important in successfully implementing sales and operations planning (S&OP)?

A.

Involvement of specialists from all functional groups within an organization

B.

Creation of a dedicated S&OP organizational unit

C.

Involvement and accountability at senior management level

D.

Focus on 3 months to 18 months in the future

Managing supply chain risks includes which of the following activities?

A.

Developing alternatives to key suppliers

B.

Setting aside funds for disruption-recovery efforts

C.

Charging each supply chain partner a portion of risk cost

D.

Creating extra inventory to cover disruptions in the supply chain

Which of the following statements about the use of bar code labels for product identification in the supply chain is true?

A.

They have been replaced by radio frequency identification tags.

B.

They can be read by devices 1 to 3 meters from the item.

C.

They facilitate the capture of information about the location of items.

D.

Each of the trading partners must apply a unique label.