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With vendor managed inventory, a supplier must obtain which of the following data from the customer to ensure high service levels?

A.

Average quantity per shipment

B.

Average inventory level

C.

Inventory consumption

D.

On-time delivery percentage

To successfully implement a multiple-site pickup of parts from different suppliers, it is necessary that:

A.

customers use contract carriers.

B.

suppliers have their products ready at specified times.

C.

suppliers be located close to their customers' sites.

D.

electronic data interchange be used.

Select the process performed in the Analyze section of the DMAIC process.

A.

Identify control subjects

B.

Ascertain critical to quality characteristics

C.

Test hypotheses

D.

Identify possible problems

Manufactured parts are being assembled on a production line at a constant rate when a faulty component is identified. An assembly worker pushes the line stop button and work ceases while the defect is reviewed. This action is an example of:

A.

heijinka.

B.

andon.

C.

jidoka.

D.

kaizen.

A customer has complained that paint is peeling off a product recently purchased from a supplier. A team is formed in the supplier plant to solve the problem and follow these steps:

{exhibit 534}

Which of the following methods best describes the problem-solving approach used by the team?

A.

Pareto analysis

B.

Brainstorming

C.

Five why's

D.

Fishbone analysis

Changes in the order quantity result from changes in:

A.

carrying and setup costs.

B.

setup costs and forecast error.

C.

transportation costs and forecast error.

D.

transportation costs and variation in lead time.

Which of the following is the primary reason to reduce setup time?

A.

Reduced labor cost

B.

Reduced machine downtime

C.

Increased time to make repairs

D.

Increased flexibility

The primary value of a process map is to show:

A.

product routings between work centers.

B.

plant layout.

C.

material and operator movements.

D.

material and information flow.

The actual output of a work center for a given time period can be determined by evaluating the:

A.

number of standard hours in the queue.

B.

number of standard hours per units produced.

C.

number of machine hours.

D.

amount of rated capacity less rework.

Which of the following factors should have the greatest influence on an operation's choice of new equipment?

A.

Brand name identification

B.

Opinions expressed via the social media

C.

Country of manufacture

D.

Reliability and service